PLEASE READ THE FOLLOWING CAREFULLY: This page explains how we ensure compliance with UK law regarding the sale of age-restricted products on the peoplescbd.co.uk website.
Our Age Verification Policy
At People’s CBD, we are committed to providing high-quality CBD products while fully complying with UK laws that govern the sale of age-restricted goods. To prevent underage sales, we utilise a comprehensive, UK Government-approved age verification solution during the checkout process.
The legal age to purchase many CBD products, especially those that can be inhaled or consumed (such as vaping liquids, certain edibles, etc.), is 18 years old in the United Kingdom.
1. What is Age Verification?
Age verification is a mandatory legal process used to confirm that a customer is 18 years of age or older before they can complete a purchase of age-restricted products. We employ a robust, third-party solution to perform this check efficiently and securely, ensuring we meet our regulatory obligations as a responsible retailer.
2. Our UK Government-Approved Partner: AgeChecked
We partner with AgeChecked, a leading, independently audited and UK Government-approved online age verification service. This partnership ensures we are using a solution that meets the highest standards of regulatory and industry compliance.
AgeChecked Compliance:
- UK Government Approved: AgeChecked solutions are approved for use in the UK for online age assurance.
- Industry Standard: AgeChecked is fully compliant with the industry benchmark BSI PAS 1296:2018 Code of Practice for Online Age Checking.
- Trading Standards Protection: By using AgeChecked, we opt-in to their Co-ordinated Partnership offering protection with Trading Standards, ensuring we always adhere to the highest standards of regulatory compliance.
3. How the Verification Works (Terms & Conditions)
We aim to make the age verification process as seamless as possible while guaranteeing legal compliance. The age check is typically performed using the information you provide during checkout, such as your full name, billing address, and date of birth.
A. Data Checks and Sources
AgeChecked utilises a wide range of national permissioned data sets and proprietary technology to provide the highest match rates for customers instantly, with little or no disruption to your purchasing journey.
- Process: The system cross-references the personal information you provide (name, address, date of birth) with secure, official, and national data sources (such as public records, electoral roll data, and credit bureau information) to verify your age.
- Speed and Efficiency: For the vast majority of customers, this check is instant and requires no further action.
- Failed Checks: If the system is unable to confirm your age instantly (e.g., due to a recent change of address or name), you will be prompted to verify your age using an alternative, secure method, such as providing a digital scan of a government-issued photo ID (e.g., a Driver’s License or Passport).
B. Security and Privacy Compliance (GDPR)
Your privacy is paramount. AgeChecked takes consumer anonymity and data security seriously.
- GDPR Compliant: The service is fully compliant with the General Data Protection Regulation (GDPR).
- Anonymity: AgeChecked’s sophisticated system anonymises the user throughout the process and, critically, does not keep any personal data on their system once the check is completed.
- Data Usage: The data provided during checkout and used for age verification will only be used to confirm you meet the minimum age requirement for purchasing age-restricted products.
- Document Handling: For manual ID checks, we do not store or retain any copies of sensitive identification documents. These are processed securely by AgeChecked’s system and deleted immediately after the successful verification process.
C. Legal Compliance Statement
By placing an order for age-restricted products on this website, you confirm that you are over 18 years of age and consent to our use of the AgeChecked service to confirm your legal eligibility to purchase these items.
- Right to Refuse Sale: We reserve the right to cancel and refund any order if we are unable to successfully verify the age of the customer through either the automated system or the subsequent manual verification process.
- Customer Responsibility: It is the customer’s responsibility to ensure that all information provided during checkout is accurate and matches the details on their public records to ensure a smooth verification process.